For BACKORDER items, please read our BACKORDER FAQ for updates.
FAQ
about musoka tees
- WASHING MACHINE: STRICTLY COLD WASH AT 30 DEGREES
- TURN IT INSIDE OUT BEFORE WASH
- DO NOT USE DRYER
- AIR DRY ONLY
Heat from the dryer will damage the prints
Welcome to the club you! Here at MUSOKA, every collection tee has been crafted to bring you on a fun-filled adventure
- be it to somewhere spooky.. a trip to revisit the classic horror film from the 1970's..? Or for the nugget-lovers, - a ticket to join the only club of your dreams aka our personal favorite, our iconic “The Chicken Nuggets Club” tee
MUSOKA tees are made to be the coziest fit to throw on - even on your laziest days. Pair your tee with anything - you’ll look cute either way teehee
we hope you’ll have as much fun in them as we had designing them!
musoka tees are made from a heavyweight cotton.
This means it is heavier and more structured. Features an OVERSIZED streetwear look.
Yes! All musoka tees are unisex
All musoka tees are produced by our exclusive manufacturer overseas.
All musoka tees are designed in-house, so they're 100% exclusive to musokaclub.com
about stickies™
anywhere! mark your laptop, water bottles, luggages as your own with your favorite stickies™ picks!
our stickies™ are made of thick premium vinyl + a layer of protective laminate.
Also, weather-proof! (sunlight, rain, wind - proof!!)
so yup, we'd like to think they're of good quality haha
Shipping
Within Singapore:
FREE Tracked Shipping on all orders (min. spend $50)
Otherwise; $3.50 (SGD)
International:
Shipping charges will be calculated at checkout.
All items will be shipped within 3-5 working days.
For BACKORDER items, please read our BACKORDER FAQ for updates.
During peak periods (new launches/sale periods), your order may take much longer (up to 1 month) to ship out depending on the volume of orders.
During sale periods/new launches: up to a month, OR date stated.
shipping subjected to delays, please only order if you're comfortable with possible delays.
After you've received your tracking number:
Within 2-3 business days (Within Singapore)
Within 8 – 12 business days (International orders)
Once your order has been processed and despatched, you’ll receive an email/text* containing a tracking number for you to follow its journey to you.
Yes, we do! For international orders, shipping charges will be calculated at checkout.
If you require any assistance, please drop us an email at support@musokaclub.com and we'll get back to you within 1 working day.
Payment & Security
We accept secure payments via Credit Cards (VISA, Mastercard, American Express), PayPal as well as Apple Pay.
For instalment payments, can also make your payment via Shopback Paylater or Atome
Learn more about paying your instalments with Shopback here.
Most definitely! At musoka, we are very serious about securely handling your information when you’re on our site.
musoka™ uses Secure Socket Layer (SSL) technology to encrypt and protect the date you send over the internet.
If SSL is enabled, you’ll see a padlock at the top of your browser when you're at the checkout page. You’ll also notice when you look at the URL at the top of the browser, you’ll see that it begins with “https” instead of “http”. This means you’re in secure mode.
musoka™ is certified Level 1 Payment Card Industry Data Security Standard (PCI DSS) compliant, which is the highest level of security standard for organisations that handles credit and debit card information.
I have an issue!!
We're really sorry, please give us a chance to make it right.
Drop us an email at support@musokaclub.com with your order number and we'll arrange for an exchange immediately.
If you suspect your tee is lost in transit (your tracking number says "delivered" but you've yet to receive them), please reach out to us!
We’ll raise up an investigation in your place and if we do not find the missing order, we’ll send you a replacement order.
We’re always here!
Drop us an email at support@musokaclub.com
Due to the delicate nature of our tees as well as part of the ongoing COVID19 precautions, musoka tees cannot be returned or exchanged unless damaged during shipping.
However, if you're unsatisfied with your tees or encounter any other issues that requires a refund, please reach out to us and we'll do our best to find a solution to fix it.
Drop us an email at support@musokaclub.com with your order number and we'll get back to you within 3 working days.
For same day express delivery, please drop us a dm @musokaclub or an email to support@musokaclub.com.