For BACKORDER items, please read our BACKORDER FAQ for updates.

FAQ

about musoka tees

  • WASHING MACHINE: STRICTLY COLD WASH AT 30 DEGREES
  • TURN IT INSIDE OUT BEFORE WASH
  • DO NOT USE DRYER
  • AIR DRY ONLY

Heat from the dryer will damage the prints

Welcome to the club you! Here at MUSOKA, every collection tee has been crafted to bring you on a fun-filled adventure

- be it to somewhere spooky.. a trip to revisit the classic horror film from the 1970's..? Or for the nugget-lovers, - a ticket to join the only club of your dreams aka our personal favorite, our iconic “The Chicken Nuggets Club” tee

MUSOKA tees are made to be the coziest fit to throw on - even on your laziest days. Pair your tee with anything - you’ll look cute either way teehee

we hope you’ll have as much fun in them as we had designing them!

musoka tees are made from a heavyweight cotton.

This means it is heavier and more structured. Features an OVERSIZED streetwear look.

Yes! All musoka tees are unisex

All musoka tees are produced by our exclusive manufacturer overseas.

All musoka tees are designed in-house, so they're 100% exclusive to musokaclub.com

about stickies™

anywhere! mark your laptop, water bottles, luggages as your own with your favorite stickies™ picks!

our stickies™ are made of thick premium vinyl + a layer of protective laminate.

Also, weather-proof! (sunlight, rain, wind - proof!!)

so yup, we'd like to think they're of good quality haha

Shipping

Within Singapore:

FREE Tracked Shipping on all orders (min. spend $50)

Otherwise; $3.50 (SGD)

International:

Shipping charges will be calculated at checkout.

All items will be shipped within 3-5 working days.

For BACKORDER items, please read our BACKORDER FAQ for updates.

During peak periods (new launches/sale periods), your order may take much longer (up to 1 month) to ship out depending on the volume of orders.

During sale periods/new launches: up to a month, OR date stated.

shipping subjected to delays, please only order if you're comfortable with possible delays.

After you've received your tracking number:

Within 2-3 business days (Within Singapore)

Within 8 – 12 business days (International orders)

Once your order has been processed and despatched, you’ll receive an email/text* containing a tracking number for you to follow its journey to you.

Yes, we do! For international orders, shipping charges will be calculated at checkout.

If you require any assistance, please drop us an email at hola@musokaclub.com and we'll get back to you within 1 working day.

Payment & Security

We accept secure payments via Credit Cards (VISA, Mastercard, American Express), PayPal as well as Apple Pay.

For instalment payments, can also make your payment via Shopback Paylater or Atome

Learn more about paying your instalments with Shopback here.

Yes! We've partnered with Hoolah - a Fintech company based in Singapore that allows customers to buy now and pay later.

Through Hoolah, the total payment is divided into 3 equal instalments over 3 months with 0% interest.

There are no admin fees, mark-ups or any hidden charges! 

The 1st instalment is deduced from your credit or debit card upon checkout whereas subsequent 2 instalments will be charged a month later and the month after.

For more information, check out their FAQ here

Most definitely! At musoka, we are very serious about securely handling your information when you’re on our site.

musoka™ uses Secure Socket Layer (SSL) technology to encrypt and protect the date you send over the internet. 

If SSL is enabled, you’ll see a padlock at the top of your browser when you're at the checkout page. You’ll also notice when you look at the URL at the top of the browser, you’ll see that it begins with “https” instead of “http”. This means you’re in secure mode.

musoka™ is certified Level 1 Payment Card Industry Data Security Standard (PCI DSS) compliant, which is the highest level of security standard for organisations that handles credit and debit card information.

I have an issue!!

We're really sorry, please give us a chance to make it right.

Drop us an email at hola@musokaclub.com with your order number and we'll arrange for an exchange immediately.

If you suspect your tee is lost in transit (your tracking number says "delivered" but you've yet to receive them), please reach out to us!

We’ll raise up an investigation in your place and if we do not find the missing order, we’ll send you a replacement order.

We’re always here!

Drop us an email at hola@musokaclub.com 

Due to the delicate nature of our tees as well as part of the ongoing COVID19 precautions, musoka tees cannot be returned or exchanged unless damaged during shipping.

However, if you're unsatisfied with your tees or encounter any other issues that requires a refund, please reach out to us and we'll do our best to find a solution to fix it.

Drop us an email at hola@musokaclub.com with your order number and we'll get back to you within 1 working day.

For same day express delivery, please drop us a dm @musokaclub or an email to hola@musokaclub.com.

T&Cs

DISNEY+ EXCLUSIVE DISCOUNT CODE
“DISNEYPLUS”: 15% off Disney 1928 Collection with a minimum spend of SGD80

 Terms & Conditions

1. These terms and conditions (the “Terms
and Conditions
”) shall govern the Disney+ exclusive discount code promotion
organised by Musoka,
[DisneySEA1] where Disney+ subscribers will be awarded15% off with a
minimum spend of SGD80 using “DISNEYPLUS” at checkout (the “Discount Code”)
subject to and in accordance with these Terms and Conditions (“Promotion”).
By participating in this Promotion in accordance with Clause 3 below, you agree
and acknowledge that you have read, understood, and agree to be bound by these
Terms and Conditions. If you do not agree with any of these Terms and
Conditions, please do not participate in this Promotion.

2. To qualify for this Promotion, you
must be a Disney+ account holder in Singapore

during the Promotion Period (defined
below).

3. To participate, you must make a
purchase of at least SGD$80 worth of one or more product(s) from MUSOKA's Disney
1928 Collection during the Promotion Period, provided that any purchase which
includes pre-order items within the same transaction shall not be considered
for the Promotion.

4. The duration of this Promotion shall
be from 26 April 2024, 0000 (GMT+8) to 10 May 2024, 2359
(GMT+8), or until all Discount Codes
have been redeemed, whichever is the earlier (such duration, the “Promotion
Period
”).

5. All MUSOKA's decisions in relation
to this Promotion, including but not limited to, these Terms and Conditions,
the Discount Code and/or any purchases made in accordance with Clause 3, are
final – no correspondence or appeals shall be entertained.

6. The Discount Code is non-exchangeable,
non-transferable, and not redeemable for cash. In addition, this Promotion is
not stackable with other “gift with purchase” promotions or promotion codes.

7. MUSOKA may, at its sole and absolute
discretion, vary, amend, or change the Discount Code itself, the details of the
Promotion and/or its value. MUSOKA may also cancel the Promotion at its sole
and absolute discretion without notice, and all participants agree that no
liability shall attach to MUSOKA as a result thereof. Any changes to the Discount
Code may be posted on https://musokaclub.com/
or Musoka’s official Instagram account @musokaclub.

8. The Walt Disney Company (Southeast
Asia) Pte. Limited and its parents, affiliates, and subsidiaries are not
responsible for the promotion, administration or execution of this Promotion
and/or the delivery of the Discount Code, and exclude responsibility and all
liabilities arising from the Promotion and/or the Discount Code.

9. To the extent permissible by law, Musoka
and its associates, agents, and representatives expressly exclude any liability
for any direct or indirect loss, damage, and injury suffered by participants, or
any third party whether foreseeable or not in connection with the Promotion.

10. Musoka may, at its sole and
absolute discretion, amend these Terms and Conditions at any time and from time
to time.

11. You may contact hola@musokaclub.com if you have any queries about the
terms of this Promotion.

12. The Promotion and these Terms and
Conditions shall be governed by and construed in accordance with the laws of
Singapore without giving effect to choice of law provisions. Musoka and each
Participant hereby submit to the exclusive jurisdiction of the Singapore
courts.

 [DisneySEA1] MUSOKA CLUB